Why Choose Us
Our business has been designed from the top down to transform the property maintenance and repair experience for our customers. Once you’ve worked with Oncore, you’ll wonder why anyone repairs any other way.
Request A Free ConsultationThe Problem in the Industry
Research carried out by Houzz, HISCOX, Housing Affordability Survey and Harvard University shows that typical renovation projects have many issues, and the industry isn’t well organised to deliver good customer outcomes.
You or people you know have likely experienced these many issues!
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Refresh was established as a strategic industry initiative in conjunction with large players in the construction industry. The sole intention of Refresh is to address these issues through a better business model which delivers a far superior customer value and a significantly improved customer experience.
We’re changing the way the world renovates.
The 4-Step Process
Our Process
SIMPLE
From your first consultation, through to project completion, Oncore provides one point of contact. This means no managing multiple trades, no project overruns and no stress.
EASY
With Oncore, you don’t need to worry about following up with contractors and keeping projects on track. Tell us what you want and we’ll take care of it.
FAST
We understand the importance of fast and reliable service. Call or message us and we’ll get back to you within 2 business days—no exceptions!
Initial Consultation
From your first consultation, through to project completion, Oncore provides one point of contact. This means no managing multiple trades, no project overruns and no stress.
Quote
Your local Oncore team will provide you with a free quote.
Contractor(s)
By working with an Oncore service provider, you avoid having to hire multiple contractors. Oncore becomes your single point of contact.
Build / Construction Stage
Finally, you get to witness your project transition from the page to your property! Every aspect of the build will be managed for you, allowing you to carry on with your everyday life. Your consultant will do everything in their power to keep your project on schedule so that it can be completed within a set timeframe and budget.
Renovation Planning and Management
Our proprietary IT system “Control” is patent pending, and is the only construction management system with a built in scope of works module that integrates with the pricing and delivery of contracts.
This is crucial, as to successfully scope, plan, price and manage any project, the most important first step is to have a clear scope of works.
We are the only renovation business globally with the ability to so clearly define the scope of works and have it integrated with all other aspects of project management and delivery.
This provides our customers with unprecedented transparency and control over their product selections, timelines and budgets. It’s all about giving you and everyone involved in your project “control”.
Communications
Clear and transparent communications is the key to projects running smoothly, both in the planning and delivery stages. With Refresh, everything is visible to you at every stage, and you have the decision making power in your hands.
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Scale
Established in 2010, Refresh is the largest general contractor renovation company in the world.
With over 100 locations globally, you can be assured that our local franchisee business owners provide quality service, the best pricing, and have the backing of a global brand.
Buying Power
With our scale, you can be assured that our franchisee business owners procure materials at a far lower cost than any smaller local competitors.
Combining this with the transparency and efficiency of our process, you will not find a provider that can deliver your project for a better value.
Quality
We focus on quality construction and quality materials. We will recommend the products that will last the longest while also fitting within your budget.
Our brand reputation demands it.
Experience
The Refresh network comprises over 1,000 experienced renovation professionals globally, so you can be assured that absolute best practice is followed.
The management of the franchisor has over 300 years combined experience.
You could not be in better hands. We know the industry, we know what’s wrong with it, and we’ve develop this business to address those issues from the perspective of the customer.
This is why one of our taglines is “Changing the way the world renovates”.
If you want a better renovation experience, contact us now.
